FormKeep is the best for Customer Support and Help Desk
Customer support organizations can collect information from customers anytime, anywhere.
Simple.
Everything You Need
Support Ticket Capture
Use online forms to capture any type of support or trouble ticket and distribute it to applications using FormKeep's Webhook or Zapier integration to applications like ZenDesk, Intercom or Salesforce.com. Email and Slack notifications can also automatically notify your staff when new data is collected.
Customer Feedback
Support professionals depend on customer feedback to do their jobs. FormKeep is flexible so you can collect data from any website and any customer and store it in a central location and, importantly, pipe that information into thousands of different applications that you use throughout your organization.
Industry Leader
Thousands of designers and developers have used FormKeep Form Endpoints for many years to make their jobs easier. FormKeep processes hundreds of thousands of Forms per month.
Easy Integration With Popular Applications
FormKeep offers a JSON API and Zapier connectors to thousands of popular cloud applications such as Salesforce.com, Google Docs, Hootsuite, ZenDesk, MailChimp, HubSpot, Slack, and WebMerge.
Collaborate and add team members to the form
Give read access to other members of the team and business owners while giving edit access to the web developer or consultants helping develop your site.
Efficient, Flexible Access to Your Data
FormKeep makes it easy to access your data efficiently via web, email, export or JSON API.
Any Form Type
FormKeep can handle any type of form or form control you can implement. We store data from check boxes, radio buttons, text, date, email, numbers, telephone numbers and more.
Excellent Anti-Spam
FormKeep offers world-class spam detection and remediation so you can avoid sifting through thousands or tens of thousands of records to find the data you really care about if you become a target for spammers.
Helpful, Accessible Support
FormKeep prides itself on outstanding, responsive customer support. We will help you get up and running and respond to your questions.
Simple Billing, No Hassle
FormKeep offers monthly and annual pricing plans. If you are building a website for a customer, we can bill them directly so you don’t have to worry about the paperwork and invoicing. We make it easy to transfer an existing form over to another customer with a couple of clicks.
Features
Industry leading features covering all your needs
Email Notifications
Email all the data to the team every time a form is submitted
Slack Notifications
Receive a message in any channel whenever a form is submitted
Auto Responder
Follow up form submissions with an automated email to talk about next steps
Thank you messaging
After a user submits a form, display a message or redirect them back to your site
Spam Filtering
Stop bots from submitting your forms and filling your systems with junk data
Webhooks
Send the data to your HTTP endpoint for every submission received
App Integrations
Connect your form to thousands of third party apps, and push data to them in real time
Landing Pages
Dedicated, hosted webpages for your forms that you can share directly
Mobile Friendly
Forms look great on any device and scale as you change screen size
Team Roles
Add team members to specific forms under your account with view or edit roles
Form Embedding
Embed forms natively into your website simply and easily
Not a designer or developer?
Use our drag-and-drop form builder to create the perfect form without writing any code.
Learn MorePricing
- Spam Protection
- 50 Submissions / month
- Form Designer
- Branded Thanks Page
- Daily Notifications
- 1 Month Retention
Unlimited forms
- 1k Submissions / month
- Dynamic Field Rules
- No Branding
- Webhooks
- File Attachments
- + Everything in Free
1 form included
- 10k Submissions / month
- Realtime Notifications
- All Integrations
- Autoresponses
- + Everything in Essential
3 forms included
- 100k Submissions / month
- Team Members
- Phone Support
- Permanent Retention
- + Everything in Professional
10 forms included